DataGrail
DataGrail
Updated August 20, 2025
Updated August 20, 2025
DataGrail automates privacy request workflows and helps organizations map personal data across internal and third-party systems. It supports compliance with regulations such as GDPR and CCPA by streamlining data subject access and deletion requests.
DataGrail automates privacy request workflows and helps organizations map personal data across internal and third-party systems. It supports compliance with regulations such as GDPR and CCPA by streamlining data subject access and deletion requests.
Data Discovery and Classification
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Healthcare
Retail
Financial services
Services support
In-house services
Third party integrators
Product features
NULL
Pricing
Free trial available
Market segment
Enterprise
Midmarket
Key features
API access
Platform solution
Integrations
Governance Risk and Compliance
Deployment
Cloud-native
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
DataGrail typically sells via custom enterprise contracts with a median purchase price around $42 K per year, above average for privacy platforms. Reviews indicate extra charges for additional connectors and large DSR volumes, so the all-in cost can rise quickly. The higher base price and add-ons make long-term value less certain compared with mid-market alternatives.
Cost considerations
DataGrail typically sells via custom enterprise contracts with a median purchase price around $42 K per year, above average for privacy platforms. Reviews indicate extra charges for additional connectors and large DSR volumes, so the all-in cost can rise quickly. The higher base price and add-ons make long-term value less certain compared with mid-market alternatives.
User count
Connector count
Functionality
DataGrail continuously discovers and classifies personal data across connected cloud and on-prem systems, reducing manual mapping effort. The product stops short of enforcing data-loss prevention, encryption key handling, or behavior analytics found in fuller-featured data security suites. Overall capability is stronger than basic scanners but lacks the controls that define the top tiers.
Functionality
DataGrail continuously discovers and classifies personal data across connected cloud and on-prem systems, reducing manual mapping effort. The product stops short of enforcing data-loss prevention, encryption key handling, or behavior analytics found in fuller-featured data security suites. Overall capability is stronger than basic scanners but lacks the controls that define the top tiers.
Compatibility
DataGrail offers over 1,300 pre-built connectors for leading SaaS tools and clouds such as AWS, and the RDD agent attaches to on-prem databases. An open API lets teams build custom integrations when a pre-built one is missing. However, logs must be scripted or sent via webhooks to reach a SIEM, so compatibility stops short of full plug-and-play coverage.
Compatibility
DataGrail offers over 1,300 pre-built connectors for leading SaaS tools and clouds such as AWS, and the RDD agent attaches to on-prem databases. An open API lets teams build custom integrations when a pre-built one is missing. However, logs must be scripted or sent via webhooks to reach a SIEM, so compatibility stops short of full plug-and-play coverage.
User experience
DataGrail presents a clean privacy dashboard and guided request workflows that shorten onboarding time. G2 reviewers frequently call the interface intuitive and easier to navigate than competing data security tools. While data-mapping visuals aid comprehension, the absence of risk heatmaps keeps the overall experience a notch below top-tier.
User experience
DataGrail presents a clean privacy dashboard and guided request workflows that shorten onboarding time. G2 reviewers frequently call the interface intuitive and easier to navigate than competing data security tools. While data-mapping visuals aid comprehension, the absence of risk heatmaps keeps the overall experience a notch below top-tier.
Customer support
G2 users report same-day responses from a consistent support rep, indicating prompt help during business hours. DataGrail publishes a self-serve documentation portal and a toll-free intake line, confirming an accessible knowledge base and live assistance options. Public materials do not mention 24×7 coverage or key-escrow expertise, so support ranks just below the top tier.
Customer support
G2 users report same-day responses from a consistent support rep, indicating prompt help during business hours. DataGrail publishes a self-serve documentation portal and a toll-free intake line, confirming an accessible knowledge base and live assistance options. Public materials do not mention 24×7 coverage or key-escrow expertise, so support ranks just below the top tier.
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