OneTrust
OneTrust
Updated August 20, 2025
Updated August 20, 2025
OneTrust enables organizations to identify, classify, and manage sensitive data across cloud and on-premises environments. It supports regulatory compliance workflows and integrates with existing IT infrastructure.
OneTrust enables organizations to identify, classify, and manage sensitive data across cloud and on-premises environments. It supports regulatory compliance workflows and integrates with existing IT infrastructure.
Data Discovery and Classification
AI Security
Compare products
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Financial services
Services support
In-house services
Third party integrators
Product features
Data encryption
Data classification
Pricing
Free trial available
Market segment
Small business
Enterprise
Midmarket
Key features
API access
Platform solution
Integrations
Security automation
Governance Risk and Compliance
Deployment
On-premises
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
Entry tiers start near $800 per month and can exceed $3,000 once core privacy, mapping, and cloud modules are activated, positioning OneTrust at the upper end of the market. Key capabilities are sold à la carte and require paid implementation help, so total cost grows faster than initial quotes. Buyers report that competing tools include similar functions in base packages, making the overall return on OneTrust’s higher spend harder to prove.
Cost considerations
Entry tiers start near $800 per month and can exceed $3,000 once core privacy, mapping, and cloud modules are activated, positioning OneTrust at the upper end of the market. Key capabilities are sold à la carte and require paid implementation help, so total cost grows faster than initial quotes. Buyers report that competing tools include similar functions in base packages, making the overall return on OneTrust’s higher spend harder to prove.
User count
Data volume (GB/day)
Custom quote
Functionality
OneTrust uses AI to locate and classify sensitive information in both structured and unstructured data across multiple clouds and can automatically trigger retention, deletion or redaction actions to limit leakage. Customer-managed encryption keys secure data at rest, yet the offering lacks advanced user behavior analytics found in the top tier of data security tools, so overall functionality is strong but not the most comprehensive
Functionality
OneTrust uses AI to locate and classify sensitive information in both structured and unstructured data across multiple clouds and can automatically trigger retention, deletion or redaction actions to limit leakage. Customer-managed encryption keys secure data at rest, yet the offering lacks advanced user behavior analytics found in the top tier of data security tools, so overall functionality is strong but not the most comprehensive
Compatibility
OneTrust ships over 200 out-of-the-box connectors for major on-prem databases, top cloud warehouses, and popular SaaS apps, plus an open SDK for custom sources. Security teams can stream activity data to Splunk using standard JSON via the HTTP Event Collector, enabling straightforward SIEM hand-off. Direct CASB connectors are not highlighted, so some cloud access data may still need light scripting, keeping compatibility high but shy of the top tier.
Compatibility
OneTrust ships over 200 out-of-the-box connectors for major on-prem databases, top cloud warehouses, and popular SaaS apps, plus an open SDK for custom sources. Security teams can stream activity data to Splunk using standard JSON via the HTTP Event Collector, enabling straightforward SIEM hand-off. Direct CASB connectors are not highlighted, so some cloud access data may still need light scripting, keeping compatibility high but shy of the top tier.
User experience
Most reviewers note that OneTrust dashboards consolidate risk data clearly once configured, but first-time users struggle to find the right menus. Feedback on Gartner and industry blogs highlights a steep learning curve and complex navigation compared with lighter data-security tools. The product therefore fits a functional interface that needs user training rather than providing the guided, low-friction experience of higher-scoring options.
User experience
Most reviewers note that OneTrust dashboards consolidate risk data clearly once configured, but first-time users struggle to find the right menus. Feedback on Gartner and industry blogs highlights a steep learning curve and complex navigation compared with lighter data-security tools. The product therefore fits a functional interface that needs user training rather than providing the guided, low-friction experience of higher-scoring options.
Customer support
OneTrust advertises 24/7/365 assistance, yet multiple G2 reviewers say the support is “non-existent,” with long waits and reliance on self-guided videos, suggesting slow, limited help that falls short of peers’ business-hours service levels.
Customer support
OneTrust advertises 24/7/365 assistance, yet multiple G2 reviewers say the support is “non-existent,” with long waits and reliance on self-guided videos, suggesting slow, limited help that falls short of peers’ business-hours service levels.
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