ForgeRock Identity Platform
ForgeRock Identity Platform
Updated August 20, 2025
Updated August 20, 2025
ForgeRock Identity Platform manages digital identities and access across complex environments. It integrates identity management, access control, and directory services to support scalable and flexible identity workflows.
ForgeRock Identity Platform manages digital identities and access across complex environments. It integrates identity management, access control, and directory services to support scalable and flexible identity workflows.
Multi-Factor Authentication
Single-Sign On
Customer Identity and Access Management Platforms
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Services support
In-house services
Third party integrators
Managed services
Product features
Password Management
Role-Based Access Control (RBAC)
Multi-Factor Authentication (MFA)
Single-Sign On (SSO)
Pricing
Free trial available
Market segment
Enterprise
Key features
API access
Platform solution
Integrations
Cloud security
Governance Risk and Compliance
Data security
Deployment
On-premises
Cloud-native
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
Licenses for access, directory, governance, and analytics come as separate add-ons, so total cost can climb quickly and is hard to predict. Pricing is negotiated case-by-case with sizable user minimums, putting entry costs above most cloud identity competitors. Because of the higher upfront spend, many firms need more than two years to see clear financial payback.
Cost considerations
Licenses for access, directory, governance, and analytics come as separate add-ons, so total cost can climb quickly and is hard to predict. Pricing is negotiated case-by-case with sizable user minimums, putting entry costs above most cloud identity competitors. Because of the higher upfront spend, many firms need more than two years to see clear financial payback.
User count
Functionality
ForgeRock delivers enterprise SSO, adaptive MFA, and automated join-move-leave provisioning tied to HR systems. Access reviews and risk-based governance are included, but privileged account management relies on external tools. This breadth outranks basic IAM offerings yet falls short of the full end-to-end scope required for the highest rating.
Functionality
ForgeRock delivers enterprise SSO, adaptive MFA, and automated join-move-leave provisioning tied to HR systems. Access reviews and risk-based governance are included, but privileged account management relies on external tools. This breadth outranks basic IAM offerings yet falls short of the full end-to-end scope required for the highest rating.
Compatibility
ForgeRock connects natively with Active Directory, LDAP, Azure AD and common HR directories and uses open standards such as SAML, OIDC and SCIM for cloud and on-premises applications. Mature REST APIs let teams integrate new services without heavy customization. This broad out-of-the-box reach positions ForgeRock at the high end of compatibility among identity products.
Compatibility
ForgeRock connects natively with Active Directory, LDAP, Azure AD and common HR directories and uses open standards such as SAML, OIDC and SCIM for cloud and on-premises applications. Mature REST APIs let teams integrate new services without heavy customization. This broad out-of-the-box reach positions ForgeRock at the high end of compatibility among identity products.
User experience
ForgeRock provides built-in self-service screens and decent documentation, yet the wide, feature-rich admin console takes practice to navigate. Most teams need training to configure advanced policies, so onboarding is slower than on more consumer-focused identity services.
User experience
ForgeRock provides built-in self-service screens and decent documentation, yet the wide, feature-rich admin console takes practice to navigate. Most teams need training to configure advanced policies, so onboarding is slower than on more consumer-focused identity services.
Customer support
ForgeRock offers 24×7 help for Priority-1 outages with one-hour targets, and identity-focused engineers are available when cases escalate. The Backstage portal gives customers a searchable knowledge base and community answers for self-service. A few users report slower turnaround on highly customized deployments, so support is solid but not at the very top of the market.
Customer support
ForgeRock offers 24×7 help for Priority-1 outages with one-hour targets, and identity-focused engineers are available when cases escalate. The Backstage portal gives customers a searchable knowledge base and community answers for self-service. A few users report slower turnaround on highly customized deployments, so support is solid but not at the very top of the market.
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