Microsoft Azure Active Directory
Microsoft Azure Active Directory
Microsoft Azure Active Directory manages user identities and access across cloud and on-premises environments. It integrates with various Microsoft services and supports multi-factor authentication and conditional access policies.
Microsoft Azure Active Directory manages user identities and access across cloud and on-premises environments. It integrates with various Microsoft services and supports multi-factor authentication and conditional access policies.
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Services support
In-house services
Third party integrators
Managed services
Subcategory
Privileged Access Management
Multi-Factor Authentication
Single-Sign On
Identity Governance and Administration
Customer Identity and Access Management Platforms
Integrations
Governance Risk and Compliance
Product features
Password Management
Privileged Access Management (PAM)
Role-Based Access Control (RBAC)
Multi-Factor Authentication (MFA)
Single-Sign On (SSO)
Cloud ecosystem partners
Microsoft Azure Cloud
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Key features
API access
Platform solution
Point solution
Deployment
Cloud-native
Cloud-hosted
Pricing
Free trial available
Market segment
Small business
Enterprise
Midmarket
We use the following criteria to evaluate this product:
We use the following criteria to evaluate this product:
Cost considerations
Azure AD offers straightforward per-user tiers that many companies already receive through Microsoft 365 bundles, keeping entry costs predictable. Stand-alone P1 and P2 licenses run about six to nine dollars per user monthly, undercutting several independent IAM vendors. Additional spend mainly appears when an organization upgrades to P2 for advanced governance or pays carrier charges for SMS MFA.
Cost considerations
Azure AD offers straightforward per-user tiers that many companies already receive through Microsoft 365 bundles, keeping entry costs predictable. Stand-alone P1 and P2 licenses run about six to nine dollars per user monthly, undercutting several independent IAM vendors. Additional spend mainly appears when an organization upgrades to P2 for advanced governance or pays carrier charges for SMS MFA.
Functionality
Azure Active Directory automates the full identity lifecycle, offers SSO across cloud and on-prem apps, and enforces adaptive MFA with Conditional Access rules. Identity Governance and analytics modules provide access reviews, entitlement workflows, and risk insights. Privileged Identity Management supplies just-in-time admin rights, and prebuilt connectors sync accounts with Workday and other HR systems.
Functionality
Azure Active Directory automates the full identity lifecycle, offers SSO across cloud and on-prem apps, and enforces adaptive MFA with Conditional Access rules. Identity Governance and analytics modules provide access reviews, entitlement workflows, and risk insights. Privileged Identity Management supplies just-in-time admin rights, and prebuilt connectors sync accounts with Workday and other HR systems.
Compatibility
Azure AD connects directly to on-prem Active Directory, exposes LDAP via Domain Services, and uses SAML, OIDC, and SCIM for cloud and on-prem apps. Built-in connectors integrate with Workday, SAP, and similar HR or directory sources, while documented REST APIs handle edge cases. These options mean most organisations can adopt Azure AD without protocol or integration gaps.
Compatibility
Azure AD connects directly to on-prem Active Directory, exposes LDAP via Domain Services, and uses SAML, OIDC, and SCIM for cloud and on-prem apps. Built-in connectors integrate with Workday, SAP, and similar HR or directory sources, while documented REST APIs handle edge cases. These options mean most organisations can adopt Azure AD without protocol or integration gaps.
User experience
Employees enroll in single-sign-on and MFA through guided screens, and forgotten passwords are cleared up by self-service prompts. Admins get a tidy dashboard for routine tasks, yet tweaking deeper policies still means clicking through several sections and reading Microsoft guides. This balance keeps training time moderate while delivering a smoother day-to-day experience than several other enterprise identity products.
User experience
Employees enroll in single-sign-on and MFA through guided screens, and forgotten passwords are cleared up by self-service prompts. Admins get a tidy dashboard for routine tasks, yet tweaking deeper policies still means clicking through several sections and reading Microsoft guides. This balance keeps training time moderate while delivering a smoother day-to-day experience than several other enterprise identity products.
Customer support
Azure Active Directory paid tiers give 24×7 access and 30–60 minute responses for critical authentication incidents, plus a large public knowledge base. Identity engineers join escalations and Microsoft offers migration guides, yet organizations on the free tier see slower callbacks than with specialist vendors. Support is considered dependable, but the strongest commitments require higher-priced plans.
Customer support
Azure Active Directory paid tiers give 24×7 access and 30–60 minute responses for critical authentication incidents, plus a large public knowledge base. Identity engineers join escalations and Microsoft offers migration guides, yet organizations on the free tier see slower callbacks than with specialist vendors. Support is considered dependable, but the strongest commitments require higher-priced plans.
Continue exploring
Continue exploring