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Okta

Okta

Updated August 20, 2025

Updated August 20, 2025

Okta provides a platform for managing user authentication and access across applications and devices. It supports integration with various identity providers and offers tools for lifecycle management and policy enforcement.

Okta provides a platform for managing user authentication and access across applications and devices. It supports integration with various identity providers and offers tools for lifecycle management and policy enforcement.

Multi-Factor Authentication

Single-Sign On

Customer Identity and Access Management Platforms

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Cyberse perspective

Solution details

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

Services support

In-house services

Third party integrators

Managed services

Product features

Password Management

Role-Based Access Control (RBAC)

Multi-Factor Authentication (MFA)

Single-Sign On (SSO)

Pricing

Free trial available

Market segment

Small business

Enterprise

Midmarket

Key features

API access

Integrations

Governance Risk and Compliance

Deployment

Cloud-native

Cloud-hosted

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Ratings

Cost considerations

Okta publishes transparent per-user list prices, but SSO, MFA and lifecycle management are billed as separate modules. The à-la-carte structure can push total subscription costs above several mid-market competitors when multiple capabilities are required. Most organizations still recover the outlay within about two years through fewer password resets and streamlined onboarding.

Cost considerations

Okta publishes transparent per-user list prices, but SSO, MFA and lifecycle management are billed as separate modules. The à-la-carte structure can push total subscription costs above several mid-market competitors when multiple capabilities are required. Most organizations still recover the outlay within about two years through fewer password resets and streamlined onboarding.

Privileged account count

User count

Functionality

Okta delivers cloud SSO and adaptive MFA plus automated user onboarding and offboarding that connect directly to HR systems. Governance and risk insights are available as add-ons, but true privileged session control remains limited compared with full PAM suites.

Functionality

Okta delivers cloud SSO and adaptive MFA plus automated user onboarding and offboarding that connect directly to HR systems. Governance and risk insights are available as add-ons, but true privileged session control remains limited compared with full PAM suites.

Compatibility

Okta connects natively to Active Directory, LDAP, Azure AD and major HR systems and uses SAML, OIDC and SCIM to link most cloud and on-prem apps. Robust REST APIs allow simple automation and custom integrations without work-arounds. Little extra scripting is required, placing compatibility at the top of the scale.

Compatibility

Okta connects natively to Active Directory, LDAP, Azure AD and major HR systems and uses SAML, OIDC and SCIM to link most cloud and on-prem apps. Robust REST APIs allow simple automation and custom integrations without work-arounds. Little extra scripting is required, placing compatibility at the top of the scale.

User experience

Most administrators quickly learn the Okta console, and employees enroll in MFA through a simple wizard and self-service password resets. Setting up complex policies or deep integrations still sends teams to the help center. Clear documentation keeps training short.

User experience

Most administrators quickly learn the Okta console, and employees enroll in MFA through a simple wizard and self-service password resets. Setting up complex policies or deep integrations still sends teams to the help center. Clear documentation keeps training short.

Customer support

Okta provides round-the-clock coverage on enterprise plans and typically answers urgent cases in under four hours; routine issues are handled within published windows. Identity-focused engineers join escalations and customers can draw on a large, well-organized knowledge base. A few reports cite slower fixes for tricky federation defects, but day-to-day responsiveness is solid compared with other identity vendors.

Customer support

Okta provides round-the-clock coverage on enterprise plans and typically answers urgent cases in under four hours; routine issues are handled within published windows. Identity-focused engineers join escalations and customers can draw on a large, well-organized knowledge base. A few reports cite slower fixes for tricky federation defects, but day-to-day responsiveness is solid compared with other identity vendors.

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Cyberse provides free tools for cybersecurity buyers to assess needs, research solutions, and compare products.

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