Okta
Okta
Updated August 20, 2025
Updated August 20, 2025
Okta provides a platform for managing user authentication and access across applications and devices. It supports integration with various identity providers and offers tools for lifecycle management and policy enforcement.
Okta provides a platform for managing user authentication and access across applications and devices. It supports integration with various identity providers and offers tools for lifecycle management and policy enforcement.
Multi-Factor Authentication
Single-Sign On
Customer Identity and Access Management Platforms
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Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Public sector
Healthcare
Retail
Manufacturing
Financial services
Services support
In-house services
Third party integrators
Managed services
Product features
Password Management
SSO
RBAC
MFA
PAM
Pricing
Free trial available
Market segment
Enterprise
Midmarket
Key features
API access
Platform solution
Integrations
Security automation
Endpoint security
Cloud security
Governance Risk and Compliance
Deployment
Cloud-native
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
Okta publishes transparent per-user list prices, but SSO, MFA and lifecycle management are billed as separate modules. The à-la-carte structure can push total subscription costs above several mid-market competitors when multiple capabilities are required. Most organizations still recover the outlay within about two years through fewer password resets and streamlined onboarding.
Cost considerations
Okta publishes transparent per-user list prices, but SSO, MFA and lifecycle management are billed as separate modules. The à-la-carte structure can push total subscription costs above several mid-market competitors when multiple capabilities are required. Most organizations still recover the outlay within about two years through fewer password resets and streamlined onboarding.
User count
Custom quote
Functionality
Okta delivers cloud SSO and adaptive MFA plus automated user onboarding and offboarding that connect directly to HR systems. Governance and risk insights are available as add-ons, but true privileged session control remains limited compared with full PAM suites.
Functionality
Okta delivers cloud SSO and adaptive MFA plus automated user onboarding and offboarding that connect directly to HR systems. Governance and risk insights are available as add-ons, but true privileged session control remains limited compared with full PAM suites.
Compatibility
Okta connects natively to Active Directory, LDAP, Azure AD and major HR systems and uses SAML, OIDC and SCIM to link most cloud and on-prem apps. Robust REST APIs allow simple automation and custom integrations without work-arounds. Little extra scripting is required, placing compatibility at the top of the scale.
Compatibility
Okta connects natively to Active Directory, LDAP, Azure AD and major HR systems and uses SAML, OIDC and SCIM to link most cloud and on-prem apps. Robust REST APIs allow simple automation and custom integrations without work-arounds. Little extra scripting is required, placing compatibility at the top of the scale.
User experience
Most administrators quickly learn the Okta console, and employees enroll in MFA through a simple wizard and self-service password resets. Setting up complex policies or deep integrations still sends teams to the help center. Clear documentation keeps training short.
User experience
Most administrators quickly learn the Okta console, and employees enroll in MFA through a simple wizard and self-service password resets. Setting up complex policies or deep integrations still sends teams to the help center. Clear documentation keeps training short.
Customer support
Okta provides round-the-clock coverage on enterprise plans and typically answers urgent cases in under four hours; routine issues are handled within published windows. Identity-focused engineers join escalations and customers can draw on a large, well-organized knowledge base. A few reports cite slower fixes for tricky federation defects, but day-to-day responsiveness is solid compared with other identity vendors.
Customer support
Okta provides round-the-clock coverage on enterprise plans and typically answers urgent cases in under four hours; routine issues are handled within published windows. Identity-focused engineers join escalations and customers can draw on a large, well-organized knowledge base. A few reports cite slower fixes for tricky federation defects, but day-to-day responsiveness is solid compared with other identity vendors.
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