InsightIDR
InsightIDR
Updated August 20, 2025
Updated August 20, 2025
InsightIDR integrates endpoint detection, user behavior analytics, and threat intelligence to identify and respond to security incidents. It uniquely combines log management with deception technology to detect hidden threats across networks.
InsightIDR integrates endpoint detection, user behavior analytics, and threat intelligence to identify and respond to security incidents. It uniquely combines log management with deception technology to detect hidden threats across networks.
Security Orchestration Automation and Response
Security Information and Event Management
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Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Services support
Third party integrators
Managed services
Product features
Security Incident and Event Management (SIEM)
Threat intelligence
Threat detection and response
Pricing
Free trial available
Market segment
Enterprise
Midmarket
Key features
API access
Platform solution
Integrations
Endpoint security
Cloud security
Network security
Deployment
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Ratings
Cost considerations
InsightIDR costs roughly $5–8 per asset each month, a mid-range price among cloud SIEM and automation tools. The subscription bundles standard log connectors, but data ingestion is limited to about 0.5 TB per month for 500 assets and larger volumes or the separate InsightConnect automation option add extra fees. Rapid7 references analyst efficiencies, yet no published studies confirm a defined payback period, so return on investment is possible but not proven.
Cost considerations
InsightIDR costs roughly $5–8 per asset each month, a mid-range price among cloud SIEM and automation tools. The subscription bundles standard log connectors, but data ingestion is limited to about 0.5 TB per month for 500 assets and larger volumes or the separate InsightConnect automation option add extra fees. Rapid7 references analyst efficiencies, yet no published studies confirm a defined payback period, so return on investment is possible but not proven.
Asset count
Data volume (GB/day)
Functionality
InsightIDR pairs with InsightConnect’s drag-and-drop builder and a library of over 150 ready-made workflows and 300 plugins, letting teams automate reactions across cloud, network, and endpoint tools. Security staff can trigger quarantine, user disable, ticketing, and other two-way actions from an Investigation while job status and run time are logged for basic reporting. Because AI-driven correlation and full case management are not as deep as in the most advanced SOAR suites, the functionality is strong but short of the highest tier.
Functionality
InsightIDR pairs with InsightConnect’s drag-and-drop builder and a library of over 150 ready-made workflows and 300 plugins, letting teams automate reactions across cloud, network, and endpoint tools. Security staff can trigger quarantine, user disable, ticketing, and other two-way actions from an Investigation while job status and run time are logged for basic reporting. Because AI-driven correlation and full case management are not as deep as in the most advanced SOAR suites, the functionality is strong but short of the highest tier.
Compatibility
InsightIDR offers an open REST API and webhooks plus more than 400 maintained connectors for mainstream SIEM extensions, EDRs, ITSM tools like ServiceNow and chat apps such as Slack, so most connections are plug-and-play. Business teams can link core systems without coding, but niche or home-grown tools may still require light scripting. This breadth places InsightIDR ahead of many rivals yet short of completely code-free universality.
Compatibility
InsightIDR offers an open REST API and webhooks plus more than 400 maintained connectors for mainstream SIEM extensions, EDRs, ITSM tools like ServiceNow and chat apps such as Slack, so most connections are plug-and-play. Business teams can link core systems without coding, but niche or home-grown tools may still require light scripting. This breadth places InsightIDR ahead of many rivals yet short of completely code-free universality.
User experience
Most reviewers describe InsightIDR’s interface as easy to navigate, with guided deployment that lets analysts start investigating alerts quickly. Clear log search and intuitive dashboards mean teams face a modest learning curve compared with many SIEMs. Some users note limited dashboard customization, so the experience is not fully frictionless
User experience
Most reviewers describe InsightIDR’s interface as easy to navigate, with guided deployment that lets analysts start investigating alerts quickly. Clear log search and intuitive dashboards mean teams face a modest learning curve compared with many SIEMs. Some users note limited dashboard customization, so the experience is not fully frictionless
Customer support
Rapid7 InsightIDR offers 24×7 coverage for critical cases with a published initial-response goal under two hours and regional teams that hand off globally. Clients also get a self-service portal and robust documentation, but the SLA is slower than 30 minutes and standard support lacks proactive playbook reviews, keeping overall support one notch below best-in-class.
Customer support
Rapid7 InsightIDR offers 24×7 coverage for critical cases with a published initial-response goal under two hours and regional teams that hand off globally. Clients also get a self-service portal and robust documentation, but the SLA is slower than 30 minutes and standard support lacks proactive playbook reviews, keeping overall support one notch below best-in-class.
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