CyberArk Identity
CyberArk Identity
Updated August 20, 2025
Updated August 20, 2025
CyberArk Identity manages user access to applications and resources through centralized authentication and policy controls. It integrates with cloud and on-premises environments to support regulatory compliance and operational requirements.
CyberArk Identity manages user access to applications and resources through centralized authentication and policy controls. It integrates with cloud and on-premises environments to support regulatory compliance and operational requirements.
Privileged Access Management
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Services support
In-house services
Third party integrators
Managed services
Product features
Password Management
Multi-Factor Authentication (MFA)
Single-Sign On (SSO)
Pricing
Free trial available
Market segment
Small business
Enterprise
Midmarket
Key features
API access
Platform solution
Point solution
Integrations
Security automation
Endpoint security
Cloud security
Governance Risk and Compliance
Data security
Deployment
Cloud-native
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
CyberArk Identity sells SSO, MFA, lifecycle, compliance and other functions as separate $2–$5 per-user modules, so businesses must stack licenses for a complete package. The a-la-carte model pushes monthly costs higher than vendors that bundle core features and makes annual budgeting unpredictable. As a result, finance teams often see a slower payback period, placing CyberArk Identity toward the pricier end of the identity security market.
Cost considerations
CyberArk Identity sells SSO, MFA, lifecycle, compliance and other functions as separate $2–$5 per-user modules, so businesses must stack licenses for a complete package. The a-la-carte model pushes monthly costs higher than vendors that bundle core features and makes annual budgeting unpredictable. As a result, finance teams often see a slower payback period, placing CyberArk Identity toward the pricier end of the identity security market.
User count
Functionality
CyberArk Identity covers onboarding through deprovisioning with SSO, adaptive MFA and automated just-in-time provisioning, and ties directly into the CyberArk PAM suite for privileged access. Built-in governance and analytics automate access reviews and flag risky entitlements, reducing manual effort and audit time. Out-of-the-box connectors to Workday and other HR systems keep accounts in sync as employees join, move or leave.
Functionality
CyberArk Identity covers onboarding through deprovisioning with SSO, adaptive MFA and automated just-in-time provisioning, and ties directly into the CyberArk PAM suite for privileged access. Built-in governance and analytics automate access reviews and flag risky entitlements, reducing manual effort and audit time. Out-of-the-box connectors to Workday and other HR systems keep accounts in sync as employees join, move or leave.
Compatibility
CyberArk Identity plugs directly into Active Directory, LDAP, and Azure AD with built-in connectors. It signs users into cloud and on-prem apps through SAML and OIDC and automates provisioning with SCIM, so most services work out of the box. Published REST APIs let teams weave identity tasks into custom workflows, giving CyberArk a top-tier compatibility profile.
Compatibility
CyberArk Identity plugs directly into Active Directory, LDAP, and Azure AD with built-in connectors. It signs users into cloud and on-prem apps through SAML and OIDC and automates provisioning with SCIM, so most services work out of the box. Published REST APIs let teams weave identity tasks into custom workflows, giving CyberArk a top-tier compatibility profile.
User experience
Gartner Peer Insights reviewers frequently call CyberArk Identity easy to implement and point to a clean admin console and MFA setup wizard. Business staff can reset passwords and enroll in MFA with little assistance, so onboarding moves quickly. Advanced policy tuning still needs detailed manuals, so administrators invest extra effort when they go beyond everyday tasks.
User experience
Gartner Peer Insights reviewers frequently call CyberArk Identity easy to implement and point to a clean admin console and MFA setup wizard. Business staff can reset passwords and enroll in MFA with little assistance, so onboarding moves quickly. Advanced policy tuning still needs detailed manuals, so administrators invest extra effort when they go beyond everyday tasks.
Customer support
CyberArk Identity provides 24×7 coverage with a two-hour initial response on critical issues, meeting the sub-4-hour threshold. Identity specialists handle escalations and customers can choose premium one-hour response. A searchable knowledge base and active community give users solid self-service options.
Customer support
CyberArk Identity provides 24×7 coverage with a two-hour initial response on critical issues, meeting the sub-4-hour threshold. Identity specialists handle escalations and customers can choose premium one-hour response. A searchable knowledge base and active community give users solid self-service options.
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