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IBM QRadar

IBM QRadar

Updated August 20, 2025

Updated August 20, 2025

IBM QRadar collects and analyzes security data from various sources to identify potential threats. It integrates with third-party tools to automate incident response workflows and streamline investigation processes.

IBM QRadar collects and analyzes security data from various sources to identify potential threats. It integrates with third-party tools to automate incident response workflows and streamline investigation processes.

User and Entity Behavior Analytics

Security Orchestration Automation and Response

Security Information and Event Management

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Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Cyberse perspective

Solution details

Target industry

Public sector

Industrials

Financial services

Services support

In-house services

Third party integrators

Product features

Security Incident and Event Management (SIEM)

Threat intelligence

Threat detection and response

Pricing

Free trial available

Market segment

Enterprise

Midmarket

Key features

Platform solution

Integrations

Endpoint security

Vulnerability management

Identity security

Network security

Deployment

On-premises

Cloud ecosystem partners

Amazon Web Services

Ratings

Cost considerations

IBM QRadar uses an events-per-second license, and fees rise once data exceeds the purchased band. Most connectors come in the base package, but optional modules and hardware add to the bill. Listed prices are lower than Splunk yet higher than newer cloud options, and published ROI data is limited.

Cost considerations

IBM QRadar uses an events-per-second license, and fees rise once data exceeds the purchased band. Most connectors come in the base package, but optional modules and hardware add to the bill. Listed prices are lower than Splunk yet higher than newer cloud options, and published ROI data is limited.

User count

Asset count

Events-per-second (EPS)

Functionality

IBM QRadar SOAR provides a visual drag-and-drop playbook builder and a sizable catalog of pre-built workflows and two-way connectors that span cloud, network and endpoint tools, along with dashboards that capture response metrics. Native AI-driven correlation is limited. The capability set is strong but not the very highest available.

Functionality

IBM QRadar SOAR provides a visual drag-and-drop playbook builder and a sizable catalog of pre-built workflows and two-way connectors that span cloud, network and endpoint tools, along with dashboards that capture response metrics. Native AI-driven correlation is limited. The capability set is strong but not the very highest available.

Compatibility

IBM QRadar SOAR ships with 300-plus maintained bidirectional connectors and an open REST API that plug straight into common SIEM, EDR, ITSM, and chat platforms without coding. Most teams enable these links through the App Exchange’s point-and-click process rather than scripts. The extensive catalog and low-effort setup put QRadar at the top of the compatibility scale.

Compatibility

IBM QRadar SOAR ships with 300-plus maintained bidirectional connectors and an open REST API that plug straight into common SIEM, EDR, ITSM, and chat platforms without coding. Most teams enable these links through the App Exchange’s point-and-click process rather than scripts. The extensive catalog and low-effort setup put QRadar at the top of the compatibility scale.

User experience

Analysts say QRadar’s screens are comprehensive but feel crowded, so newcomers need training before they navigate efficiently. Gartner peer feedback notes a noticeable learning curve when configuring and optimizing workflows, despite generally clear visuals. These factors place the user experience in the middle of the pack rather than enabling day-one productivity.

User experience

Analysts say QRadar’s screens are comprehensive but feel crowded, so newcomers need training before they navigate efficiently. Gartner peer feedback notes a noticeable learning curve when configuring and optimizing workflows, despite generally clear visuals. These factors place the user experience in the middle of the pack rather than enabling day-one productivity.

Customer support

IBM QRadar provides 24×7 assistance for Severity-1 issues with a stated two-hour initial response, meeting the sub-4-hour SLA requirement. Administrators also have access to a large online knowledge base and detailed integration guides for self-help. These elements place QRadar’s support above most rivals but short of the proactive, sub-30-minute premium tier.

Customer support

IBM QRadar provides 24×7 assistance for Severity-1 issues with a stated two-hour initial response, meeting the sub-4-hour SLA requirement. Administrators also have access to a large online knowledge base and detailed integration guides for self-help. These elements place QRadar’s support above most rivals but short of the proactive, sub-30-minute premium tier.

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