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Palo Alto Cortex XSIAM

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Palo Alto Cortex XSIAM

Palo Alto Cortex XSIAM

Palo Alto Cortex XSIAM integrates data from multiple sources to centralize detection and response workflows. It applies analytics and automation to streamline investigation and remediation processes.

Palo Alto Cortex XSIAM integrates data from multiple sources to centralize detection and response workflows. It applies analytics and automation to streamline investigation and remediation processes.

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Cyberse perspective

Solution details

Key features

API access

Platform solution

Pricing

Free trial available

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

Deployment

Cloud-native

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Services support

In-house services

Managed services

Market segment

Enterprise

Product features

Security Incident and Event Management (SIEM)

Security Orchestration Automation and Response (SOAR)

Security operations management

Threat intelligence

Threat detection and response

Integrations

Endpoint security

Vulnerability management

Identity security

Cloud security

Governance Risk and Compliance

Network security

Data security

Subcategory

User and Entity Behavior Analytics

Security Orchestration Automation and Response

Security Information and Event Management

We use the following criteria to evaluate this product:

We use the following criteria to evaluate this product:

Cost considerations

Palo Alto Cortex XSIAM is normally sold on a mix of user count and log-ingestion credits, with separate fees for add-ons, which pushes the per-event price above most automation rivals. Government catalogue pricing shows list rates of roughly £115 per unit plus professional-services uplifts, reinforcing its premium positioning. Because the higher licensing and integration costs offset only incremental efficiency gains, many buyers struggle to reach break-even in under two years

Cost considerations

Palo Alto Cortex XSIAM is normally sold on a mix of user count and log-ingestion credits, with separate fees for add-ons, which pushes the per-event price above most automation rivals. Government catalogue pricing shows list rates of roughly £115 per unit plus professional-services uplifts, reinforcing its premium positioning. Because the higher licensing and integration costs offset only incremental efficiency gains, many buyers struggle to reach break-even in under two years

Functionality

Cortex XSIAM offers thousands of pre-built playbooks and a visual drag-and-drop builder, while AI models link alerts from cloud, network, and endpoint sources and trigger two-way actions through hundreds of integrations. Cortex XSIAM also supplies case management workspaces and dashboards that report response times, playbook success, and other performance metrics.

Functionality

Cortex XSIAM offers thousands of pre-built playbooks and a visual drag-and-drop builder, while AI models link alerts from cloud, network, and endpoint sources and trigger two-way actions through hundreds of integrations. Cortex XSIAM also supplies case management workspaces and dashboards that report response times, playbook success, and other performance metrics.

Compatibility

Cortex XSIAM offers more than 700 prebuilt, vendor-supported connectors and an open REST API, so most popular SIEM, endpoint, ticketing, and chat tools connect out-of-the-box without coding. The large marketplace means future tools can be added quickly through maintained content packs. This breadth minimizes integration projects and lowers ongoing maintenance risk.

Compatibility

Cortex XSIAM offers more than 700 prebuilt, vendor-supported connectors and an open REST API, so most popular SIEM, endpoint, ticketing, and chat tools connect out-of-the-box without coding. The large marketplace means future tools can be added quickly through maintained content packs. This breadth minimizes integration projects and lowers ongoing maintenance risk.

User experience

G2 reviewers highlight that Cortex XSIAM’s dashboards and visual builders make everyday investigations straightforward. Other reviews note a challenging initial setup and a noticeable learning curve, so new analysts are seldom productive on day one

User experience

G2 reviewers highlight that Cortex XSIAM’s dashboards and visual builders make everyday investigations straightforward. Other reviews note a challenging initial setup and a noticeable learning curve, so new analysts are seldom productive on day one

Customer support

Palo Alto Networks offers 24×7 phone support on Premium and Platinum tiers with first-response goals under one hour for critical issues and global regional centers. A searchable knowledge base, integration guides and an active LIVEcommunity forum provide self-help resources. Proactive playbook health checks and free enablement sessions are not standard, so customer support aligns with level-4 in the rubric.

Customer support

Palo Alto Networks offers 24×7 phone support on Premium and Platinum tiers with first-response goals under one hour for critical issues and global regional centers. A searchable knowledge base, integration guides and an active LIVEcommunity forum provide self-help resources. Proactive playbook health checks and free enablement sessions are not standard, so customer support aligns with level-4 in the rubric.