Rapid7 InsightIDR
Rapid7 InsightIDR
Updated August 20, 2025
Updated August 20, 2025
Rapid7 InsightIDR centralizes detection and response by correlating data from endpoints, logs, and network traffic. It includes automated workflows for investigation and remediation based on customizable rules.
Rapid7 InsightIDR centralizes detection and response by correlating data from endpoints, logs, and network traffic. It includes automated workflows for investigation and remediation based on customizable rules.
User and Entity Behavior Analytics
Security Information and Event Management
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Services support
In-house services
Managed services
Product features
Security Incident and Event Management (SIEM)
Security operations management
Threat intelligence
Threat detection and response
Pricing
Free trial available
Market segment
Enterprise
Midmarket
Key features
API access
Platform solution
Integrations
Endpoint security
Vulnerability management
Identity security
Cloud security
Network security
Data security
Deployment
Cloud-native
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
Rapid7 InsightIDR starts around $15–$25 per asset each month and requires a 500-asset minimum. The license bundles only 0.5–0.8 TB of monthly log data, so larger environments face extra charges for higher tiers or overages. Pricing lands below top-tier SIEM rivals but volume surcharges and unverified payback place overall cost in the mid-market range.
Cost considerations
Rapid7 InsightIDR starts around $15–$25 per asset each month and requires a 500-asset minimum. The license bundles only 0.5–0.8 TB of monthly log data, so larger environments face extra charges for higher tiers or overages. Pricing lands below top-tier SIEM rivals but volume surcharges and unverified payback place overall cost in the mid-market range.
Functionality
InsightIDR working with InsightConnect supplies a drag-and-drop builder and dozens of ready-to-run workflows that quarantine assets, disable accounts, and open ServiceNow or Jira tickets across cloud, network, and endpoint environments. Automation dashboards show job status, run time, and results, giving teams clear performance metrics. Advanced AI-driven correlation remains limited, so functionality is strong but not at the very top tier.
Functionality
InsightIDR working with InsightConnect supplies a drag-and-drop builder and dozens of ready-to-run workflows that quarantine assets, disable accounts, and open ServiceNow or Jira tickets across cloud, network, and endpoint environments. Automation dashboards show job status, run time, and results, giving teams clear performance metrics. Advanced AI-driven correlation remains limited, so functionality is strong but not at the very top tier.
Compatibility
Rapid7 InsightIDR includes hundreds of built-in connectors across network, cloud, endpoint and SIEM sources and exposes a documented REST API for additional integrations. Minor scripts or InsightConnect workflows are still needed to relay alerts to chat apps like Slack or to very niche tools. Therefore compatibility is high but not entirely code-free, earning a 4.
Compatibility
Rapid7 InsightIDR includes hundreds of built-in connectors across network, cloud, endpoint and SIEM sources and exposes a documented REST API for additional integrations. Minor scripts or InsightConnect workflows are still needed to relay alerts to chat apps like Slack or to very niche tools. Therefore compatibility is high but not entirely code-free, earning a 4.
User experience
Many customer reviews on Gartner and G2 call Rapid7 InsightIDR’s interface straightforward and the dashboards easy to grasp. Logs and alerts appear in plain language, so most teams become productive within a few days without heavy training. Designing complex automated workflows still relies on the separate InsightConnect module, so the experience stops short of true drag-and-drop simplicity.
User experience
Many customer reviews on Gartner and G2 call Rapid7 InsightIDR’s interface straightforward and the dashboards easy to grasp. Logs and alerts appear in plain language, so most teams become productive within a few days without heavy training. Designing complex automated workflows still relies on the separate InsightConnect module, so the experience stops short of true drag-and-drop simplicity.
Customer support
Rapid7 InsightIDR offers round-the-clock coverage for critical tickets with a two-hour first-response goal and sub-four-hour targets for other severities, beating many rivals’ timelines. Customers also get a self-service portal, detailed documentation, and scheduling with senior engineers, which streamlines problem resolution. A lack of published 30-minute SLAs or proactive playbook health checks prevents a perfect score.
Customer support
Rapid7 InsightIDR offers round-the-clock coverage for critical tickets with a two-hour first-response goal and sub-four-hour targets for other severities, beating many rivals’ timelines. Customers also get a self-service portal, detailed documentation, and scheduling with senior engineers, which streamlines problem resolution. A lack of published 30-minute SLAs or proactive playbook health checks prevents a perfect score.
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