Splunk Phantom
Splunk Phantom
Splunk Phantom enables orchestration of security workflows through automated playbooks and integrations with third-party tools. It supports case management, event aggregation, and custom response actions via a visual editor and API.
Splunk Phantom enables orchestration of security workflows through automated playbooks and integrations with third-party tools. It supports case management, event aggregation, and custom response actions via a visual editor and API.
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Deployment
On-premises
Cloud-hosted
Key features
API access
Platform solution
Point solution
Integrations
Endpoint security
Vulnerability management
Identity security
Cloud security
Governance Risk and Compliance
Network security
Data security
Third party risk management
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Product features
Security Orchestration Automation and Response (SOAR)
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Pricing
Free trial available
Subcategory
Security Orchestration Automation and Response
Services support
In-house services
Third party integrators
Managed services
Market segment
Enterprise
We use the following criteria to evaluate this product:
We use the following criteria to evaluate this product:
Cost considerations
Peer reviews say Splunk Phantom uses a flat, subscription model that is “very high” versus other SOAR options and can include extra professional-service or module fees. Organizations still gain value, yet the steep up-front cost and possible surcharges make payback periods hard to validate, placing total savings at the margin.
Cost considerations
Peer reviews say Splunk Phantom uses a flat, subscription model that is “very high” versus other SOAR options and can include extra professional-service or module fees. Organizations still gain value, yet the steep up-front cost and possible surcharges make payback periods hard to validate, placing total savings at the margin.
Functionality
Splunk Phantom supplies hundreds of ready playbooks and a visual drag-and-drop builder that simplifies automation work. Integration with over 300 tools, built-in case workbooks, and dashboards for mean-time-to-respond give teams bidirectional actions and clear performance metrics. The current release offers minimal native AI correlation, so functionality is strong but not quite at the most advanced tier.
Functionality
Splunk Phantom supplies hundreds of ready playbooks and a visual drag-and-drop builder that simplifies automation work. Integration with over 300 tools, built-in case workbooks, and dashboards for mean-time-to-respond give teams bidirectional actions and clear performance metrics. The current release offers minimal native AI correlation, so functionality is strong but not quite at the most advanced tier.
Compatibility
Splunk Phantom offers more than 300 maintained connectors and 2,800 built-in actions, letting SIEM, EDR, ITSM and chat tools connect through clicks instead of coding. An open REST API and webhooks allow teams to hook up any unusual system when needed. Splunkbase keeps connectors updated, so integrations stay reliable as vendor software evolves.
Compatibility
Splunk Phantom offers more than 300 maintained connectors and 2,800 built-in actions, letting SIEM, EDR, ITSM and chat tools connect through clicks instead of coding. An open REST API and webhooks allow teams to hook up any unusual system when needed. Splunkbase keeps connectors updated, so integrations stay reliable as vendor software evolves.
User experience
Splunk Phantom includes a drag-and-drop playbook editor, but many functions still rely on Python scripting, lengthening onboarding time. Analysts on Gartner Peer Insights frequently note a noticeable learning curve and a crowded interface when compared with other SOAR options. Comprehensive documentation exists, but most organizations schedule formal training before achieving day-to-day productivity, aligning Splunk Phantom with a mid-tier usability rating.
User experience
Splunk Phantom includes a drag-and-drop playbook editor, but many functions still rely on Python scripting, lengthening onboarding time. Analysts on Gartner Peer Insights frequently note a noticeable learning curve and a crowded interface when compared with other SOAR options. Comprehensive documentation exists, but most organizations schedule formal training before achieving day-to-day productivity, aligning Splunk Phantom with a mid-tier usability rating.
Customer support
Splunk offers 24 × 7 support for Phantom with a 30-minute response target for critical cases, and published SLAs back up that commitment. An extensive public knowledge base and an active Splunk community let teams solve many issues without opening tickets. Public materials mention no proactive playbook health checks or complimentary enablement sessions, so the service stops short of the top tier.
Customer support
Splunk offers 24 × 7 support for Phantom with a 30-minute response target for critical cases, and published SLAs back up that commitment. An extensive public knowledge base and an active Splunk community let teams solve many issues without opening tickets. Public materials mention no proactive playbook health checks or complimentary enablement sessions, so the service stops short of the top tier.
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Continue exploring