Swimlane
Swimlane
Swimlane enables organizations to orchestrate and automate incident response workflows. It integrates with existing security tools to streamline case management and reporting processes.
Swimlane enables organizations to orchestrate and automate incident response workflows. It integrates with existing security tools to streamline case management and reporting processes.
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Services support
In-house services
Third party integrators
Managed services
Product features
Security Orchestration Automation and Response (SOAR)
Market segment
Small business
Enterprise
Midmarket
Key features
API access
Platform solution
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Pricing
Free trial available
Subcategory
Security Orchestration Automation and Response
Integrations
Endpoint security
Vulnerability management
Identity security
Cloud security
Governance Risk and Compliance
Network security
Data security
Third party risk management
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Deployment
On-premises
Cloud-hosted
We use the following criteria to evaluate this product:
We use the following criteria to evaluate this product:
Cost considerations
Swimlane uses a tiered license based on average daily events, so costs climb when alert volume exceeds the contracted band. Most integrations are included, but extra event packs must be bought for higher-than-planned usage. Overall pricing lands around the middle of the SOAR market and public ROI data is limited, making payback plausible yet unverified.
Cost considerations
Swimlane uses a tiered license based on average daily events, so costs climb when alert volume exceeds the contracted band. Most integrations are included, but extra event packs must be bought for higher-than-planned usage. Overall pricing lands around the middle of the SOAR market and public ROI data is limited, making payback plausible yet unverified.
Functionality
Swimlane offers a low-code drag-and-drop canvas with many connector actions and reusable playbooks, so teams can automate common alert flows without heavy scripting. The software integrates with cloud, network, and endpoint tools and includes built-in case management plus dashboards that track MTTR and other KPIs. Competitors with larger playbook libraries and deeper AI-driven correlation keep Swimlane just below the highest functionality tier.
Functionality
Swimlane offers a low-code drag-and-drop canvas with many connector actions and reusable playbooks, so teams can automate common alert flows without heavy scripting. The software integrates with cloud, network, and endpoint tools and includes built-in case management plus dashboards that track MTTR and other KPIs. Competitors with larger playbook libraries and deeper AI-driven correlation keep Swimlane just below the highest functionality tier.
Compatibility
Swimlane Marketplace lists more than 540 pre-built connectors that plug directly into leading SIEM, EDR, ITSM and chat services, removing the need for custom scripts. Public REST API documentation gives developers open endpoints and webhook access for any extra integrations. This extensive connector catalog plus open APIs places Swimlane at the top of the compatibility scale.
Compatibility
Swimlane Marketplace lists more than 540 pre-built connectors that plug directly into leading SIEM, EDR, ITSM and chat services, removing the need for custom scripts. Public REST API documentation gives developers open endpoints and webhook access for any extra integrations. This extensive connector catalog plus open APIs places Swimlane at the top of the compatibility scale.
User experience
Swimlane provides a drag-and-drop playbook builder and clear dashboards that let analysts create and track workflows with little to no coding. Marketplace users note that the interface is feature-rich, so teams usually need some training before they feel comfortable navigating all the options.
User experience
Swimlane provides a drag-and-drop playbook builder and clear dashboards that let analysts create and track workflows with little to no coding. Marketplace users note that the interface is feature-rich, so teams usually need some training before they feel comfortable navigating all the options.
Customer support
Swimlane offers an optional 24×7 tier with a 30-minute SLA for critical issues and sub-4-hour regional response for other priorities. A public portal provides integration guides and other documentation that cut troubleshooting time. Some G2 reviewers mention slow follow-up on routine tickets, so support is better than average but not at the very top
Customer support
Swimlane offers an optional 24×7 tier with a 30-minute SLA for critical issues and sub-4-hour regional response for other priorities. A public portal provides integration guides and other documentation that cut troubleshooting time. Some G2 reviewers mention slow follow-up on routine tickets, so support is better than average but not at the very top
Continue exploring
Continue exploring